Even people who've done DiSC before find this new-generation program a revelation. Using Everything DiSC Workplace assessments and reports, participants gain self-understanding and a non-judgmental language for exploring how Dominance, Influence, Steadiness and Conscientiousness styles work together.
You'll learn to
- Engage with the Everything DiSC model of human behavior
- Improve morale and individual energy
- Adapt your communication style for interpersonal effectiveness
Everyday tactical communication skills that get and keep people engaged. We cover the four forms of endorsement, cross-generational communication, and the human laws of interaction, including the Golden Rule, the Platinum Rule and reciprocity, so participants build rapport and credibility that last.
You'll learn to
- Build relationships that last a lifetime
- Understand the impact of the written and spoken word
- Get your message heard and acted on without threatening anyone
- Gain credibility in the workplace
Participants explore five approaches to listening. Using a Personal Listening Profile, they identify their most natural approach, see their strengths and challenges as listeners, and practice adapting to the situation, then build an action plan to communicate more effectively.
You'll learn to
- Increase retention by making employees feel heard
- Adapt your listening approach to the situation
- Tap into every employee's ideas to stay competitive
- Create an action plan for improving skills
Agility in behavior and communication is a competitive edge. Participants review eight Agile EQ mindsets and, using a personal EQ assessment, learn which come naturally and which are a stretch, along with personalized strategies for calling on the right mindset when and where it's needed.
You'll learn to
- Understand how your emotions shape your interactions
- Respond and adapt to each person and situation
- Create healthy interactions in diverse contexts
- Keep your focus on the goal
Presentation skills matter regardless of audience size or setting. Participants learn to assess their audience, read non-verbal cues, make a lasting impression, and build a winning presentation every time. In the two-day version, participants are recorded and receive one-on-one feedback.
You'll learn to
- Make a powerful presentation to internal or external customers
- Use best practices for speaking to groups
- Engage an audience and keep it engaged
- Sell ideas, transfer information and reduce confusion
- Use PowerPoint to make a point, not be the point
Participants connect goals, planning and prioritizing, identify their personal time wasters, and use the Time Mastery Profile to assess their effectiveness and build a personal plan for improvement.
You'll learn to
- Set goals and priorities
- Add minutes back into your day
- Stop over-committing and under-performing
- Leverage production time
- Focus on Key Result Areas
- Lower stress and increase productivity