Better communication equals better sales relationships. Using the DiSC Sales Map and a personalized selling profile, each participant sees their own sales style, priorities, strengths and challenges, then learns to read customers' buying styles and tailor presentations to how each prospect prefers to communicate.
You'll learn to
- Increase sales effectiveness by learning the basics of human behavior
- Recognize your personal selling style, strengths and challenges
- Follow a process for reading customer styles
- Understand how each style approaches buying
- See what moves each style to act on an offer
- Adapt your behavior with specific strategies and words
- Increase customer satisfaction scores
Managers can energize their teams or create frustration, confusion and even paralysis. Using the Everything DiSC Management model, managers uncover their strengths and challenges when directing and delegating one-on-one, learn how DiSC styles shape motivation, and discover how to work more effectively with their own managers.
You'll learn to
- Learn your personal management style
- Identify management priorities, strengths and challenges
- Direct and delegate by style
- Create a motivating environment that engages employees
- Adapt communication and address conflict
- Work better with your own manager
Built on the framework of Vision, Alignment and Execution, Work of Leaders helps leaders understand their own leadership behaviors and how those behaviors affect their effectiveness. Where Everything DiSC Management explores one-to-one relationships, Work of Leaders treats leadership as one-to-many and focuses on tangible steps for leading a group or team.
You'll learn to
- Define the role of a leader and the work it takes to gain willing followers
- Compare your natural strengths with best-practice behaviors
- Build skills to create a vision, align the team and execute
- Create an action plan to leverage strengths and minimize blind spots
People often seem "difficult" simply because they handle conflict differently. Using the Everything DiSC Productive Conflict assessment and group reports, participants learn how and why different people feel threatened and build skills for relating effectively with every style.
You'll learn to
- Understand what happens to people under pressure
- Manage adversity and avoid blame
- Hear all sides of an issue
- Know which behaviors to avoid in conflict
- Agree on a team list of acceptable and unacceptable behaviors
- Have tough conversations with confidence
Even people who've done DiSC before find this new-generation program a revelation. Using Everything DiSC Workplace assessments and reports, participants gain self-understanding and a non-judgmental language for exploring how Dominance, Influence, Steadiness and Conscientiousness styles work together.
You'll learn to
- Engage with the Everything DiSC model of human behavior
- Improve morale and individual energy
- Adapt your communication style for interpersonal effectiveness
Agility in behavior and communication is a competitive edge. Participants review eight Agile EQ mindsets and, using a personal EQ assessment, learn which come naturally and which are a stretch, along with personalized strategies for calling on the right mindset when and where it's needed.
You'll learn to
- Understand how your emotions shape your interactions
- Respond and adapt to each person and situation
- Create healthy interactions in diverse contexts
- Keep your focus on the goal
Using Everything DiSC assessments and group reports, team members gain self-understanding and a shared, non-judgmental language for exploring performance across Dominance, Influence, Steadiness and Conscientiousness, which leads to more productive teams and less interpersonal conflict.
You'll learn to
- Increase effectiveness in the workplace
- Leverage the strengths of each team member
- Create a balanced team
- Increase engagement
- Reduce workplace stress
Certify your trainers and HR team to deliver Everything DiSC in-house, with the facilitation kit of your choice.
See certification options