Management and leadership aren't the same thing, and your people need both. We tailor every program to your organization's culture, and we can help you build your own Leadership Academy by combining courses from our catalog with what you already teach in-house.
A multi-session curriculum designed around your organization
One of our most popular engagements. We work with you to plan and run a Leadership Excellence program: a series of courses from this page, blended with your in-house training, delivered over months and backed by coaching. It's how many of our long-term clients develop their next generation of leaders.
Plan a Leadership AcademyAn Everything DiSC Management approach
Managers can energize their teams or create frustration, confusion and even paralysis. Using the Everything DiSC Management model, managers uncover their strengths and challenges when directing and delegating one-on-one, learn how DiSC styles shape motivation, and discover how to work more effectively with their own managers.
Vision, alignment and execution
Built on the framework of Vision, Alignment and Execution, Work of Leaders helps leaders understand their own leadership behaviors and how those behaviors affect their effectiveness. Where Everything DiSC Management explores one-to-one relationships, Work of Leaders treats leadership as one-to-many and focuses on tangible steps for leading a group or team.
A strong start for new supervisors
Becoming a supervisor means new responsibilities, challenges and rewards. Through real-world situations, new supervisors learn the core management skills: leadership and coaching, decision making and problem solving, process improvement, motivating themselves and others, and delivering feedback well.
Turn friction into progress
People often seem "difficult" simply because they handle conflict differently. Using the Everything DiSC Productive Conflict assessment and group reports, participants learn how and why different people feel threatened and build skills for relating effectively with every style.
A six-step process for coaching conversations
Managers learn to adapt their natural DiSC style as they develop team members through coaching, and practice a six-step process for confidently delivering feedback. Participants receive a copy of the book Monday Morning Leadership.
Lead people through change, not around it
The hardest part of change is getting people to go along with it. Leaders learn to engage people through communication and trust, and to walk the talk. Discussion is built around the best-selling parable Who Moved My Cheese, with exercises that prepare leaders to help themselves and others through change.
Improve listening skills across the organization
Participants explore five approaches to listening. Using a Personal Listening Profile, they identify their most natural approach, see their strengths and challenges as listeners, and practice adapting to the situation, then build an action plan to communicate more effectively.
Presentation skills for every audience
Presentation skills matter regardless of audience size or setting. Participants learn to assess their audience, read non-verbal cues, make a lasting impression, and build a winning presentation every time. In the two-day version, participants are recorded and receive one-on-one feedback.
Focus on the work that matters most
Participants connect goals, planning and prioritizing, identify their personal time wasters, and use the Time Mastery Profile to assess their effectiveness and build a personal plan for improvement.
What clients say
Mary Anne's Professional Sales course is producing measurable results for our sales team and has from day one of her three-day course. From the newest to the most experienced, they are able to take their selling skills to the next level.
Mary Anne has proven to be an incredible resource to our corporation. She is able to quickly assess the room and drill down through material to make it transferable to all levels. I would recommend her for any organizational development need.
I can assure you that this is THE best investment that our company could have ever made for the management group. Since returning to work after the first two-day session I have been able to approach daily tasks at a different angle and I am getting better results.
This past week I have not had any complaints and they are getting their jobs done faster each day. Your leadership classes have not just helped me learn to be a better manager, you have also given me the opportunity to pass the knowledge down.
Tell us what you're working on. Consultations are free, and so is the onsite evaluation for call centers.